1. Payment Methods
We accept the following payment methods through Stripe:
- Credit Cards (Visa, MasterCard, American Express, JCB)
- Debit Cards
2. Payment Processing
All payments are processed securely through Stripe. Your payment details are encrypted and protected under Stripe's security policies. We do not store your credit card information.
3. Currency
All transactions are processed in CAD (Canadian Dollars). International customers may be subject to currency conversion fees by their payment provider.
4. Taxes
Applicable sales taxes (GST, HST, PST) will be calculated and applied at checkout in accordance with Canadian tax regulations.
5. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
6. Payment Issues
If your payment fails or is declined, please check your payment details and contact your bank or card provider. For further assistance, contact us at:
- Email: sale@esportsgallery.com
- Phone: 403-694-1046
7. Fraud Prevention
We reserve the right to cancel any order suspected of fraudulent activity. If we suspect fraudulent behavior, we may request additional verification.
8. Refunds & Chargebacks
Refunds are processed according to our Refund Policy. Chargebacks initiated without a valid reason may lead to account suspension.