Privacy Policy
1. Introduction
We are committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.
2. Information We Collect
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Browsing Data: IP address, browser type, pages visited, and interactions with our website.
- Cookies and Tracking Technologies: We use cookies and similar tools for analytics and personalization.
3. How We Use Your Information
- To process transactions and fulfill orders.
- To provide customer support and respond to inquiries.
- To improve our website and personalize your experience.
- To send promotional emails if you have opted in.
- To comply with legal obligations and prevent fraud.
4. Data Sharing and Disclosure
- We do not sell or rent your personal data.
- We may share information with payment processors, shipping companies, and service providers.
- We may disclose data when required by law or in response to legal processes.
5. Your Rights Under PIPEDA
- You have the right to access and request corrections to your personal data.
- You may withdraw consent for data collection at any time.
- You can request the deletion of your data, subject to legal and operational requirements.
6. Data Security
We implement security measures, including encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure.
7. Third-Party Services
We may use third-party tools for payment processing, analytics, and marketing. These providers have their own privacy policies, which we encourage you to review.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect data from minors.
9. Google Merchant Center Compliance
- We comply with Google Merchant Center policies by ensuring transparency in data collection and user consent.
- Users can opt out of data collection via cookies and tracking technologies.
- We provide clear information on how data is used in transactions and marketing.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: 403-694-1046
- Email: sale@esportsgallery.com
- Address: 18 Louisa St Ste 365, Ottawa, ON K1R 6Y6, Canada
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.