Shipping Policy

Handling and Shipping Time

Handling Time 1 to 2 business days
Shipping Time 3 to 5 business days
Estimated Delivery You can expect your package within 4 to 7 business days from the date of purchase

Shipping Method

We ship all orders via Canada Post
Cut off Time Orders placed before 5 00 PM will be processed the same day

Shipping Fees

We offer free shipping on all orders

Shipping Area

We currently only ship within Canada
We do not deliver to PO Box addresses

Order Processing Time

Orders are processed within 1 to 2 business days During peak seasons sales events or public holidays processing times may take longer We appreciate your understanding

Delivery Delays

Shipments may be delayed due to natural disasters strikes or circumstances beyond our control

Signature Requirement

A signature is required upon delivery to ensure the package reaches the recipient securely

Unclaimed Packages

If an order is returned because the recipient failed to claim it we will issue a full refund Customers are not required to pay additional shipping fees for unclaimed packages

Remote Area Shipping

Some remote locations in Canada may experience longer shipping times We do not charge extra fees for deliveries to remote areas

Need To Modify Or Cancel An Order

If you need to modify or cancel your order please contact us as soon as possible

Email sale@esportsgallery.com
Phone 403 694 1046
Address 18 Louisa St Ste 365 Ottawa ON K1R 6Y6

Change Shipping Address

You may request an address change before your order is shipped Please contact us via

Email sale@esportsgallery.com
Phone 403 694 1046

Tracking Your Order

Once your order is shipped you will receive a confirmation email with tracking details You can monitor your shipment through our website or on the carrier tracking page

Lost Or Damaged Shipments

If your package arrives damaged or is lost in transit please contact us immediately